The Electronic Journal of Information Systems Evaluation provides critical perspectives on topics relevant to Information Systems Evaluation, with an emphasis on the organisational and management implications
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Journal Issue
Volume 9 Issue 1 / Mar 2006  pp1‑43

Editor: Dan Remenyi

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Using Value‑at‑Risk for ISIT Project and Portfolio Appraisal and Risk Management  pp1‑6

Stefan Koch

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A Process Capability Approach to Information Systems Effectiveness Evaluation  pp7‑14

Sevgi Ozkan

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Evaluating e‑Commerce Success — A Case Study  pp15‑26

Shaun Pather, Dan Remenyi, Andre de la Harpe

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The business community in the past decade has been characterised by debate over the value or effectiveness of e‑Commerce and how this type of technology needs to be implemented. During this period the business world has witnessed many examples of failures of Internet based business. There is little doubt that the high failure rate in Dot.Coms had much to do with misconceptions regarding the ease with which e‑Commerce could be implemented. Unrealistic expectations caused tried and tested business rules to be abandoned as hyperbole over took sound business sense. Although it is clear today that the Internet and the Web can facilitate business processes to add value to organisations, this technology has to be managed with considerable care. This paper reports on a case study conducted in, a well known South African e‑Tailing business. This case study highlights several valuable lessons to do with the evaluation of an e‑Commerce investment and how to ensure its success. Specifically the case study closely examines aspects of's IS management policy, and identifies a set of preliminary e‑Commerce success dimensions. 


Keywords: e-Business, e-Commerce, Internet business, web-facilitated business, Information Systems Management, business evaluation, IS success


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Stock Price Reaction to Investments in Information Technology: the Relevance of Cost Management Systems  pp27‑30

Narcyz Roztocki, Heinz Roland Weistroffer

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A Framework for the Evaluation of Business Models and its Empirical Validation  pp31‑43

Jean-Paul Van Belle

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