The Electronic Journal of Information Systems Evaluation provides critical perspectives on topics relevant to Information Systems Evaluation, with an emphasis on the organisational and management implications
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Journal Issue
Volume 8 Issue 2 / Sep 2005  pp81‑142

Editor: Dan Remenyi

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The Eleven Years of the European Conference on IT Evaluation: Retrospectives and Perspectives for Possible Future Research  pp81‑98

Egon Berghout, Dan Remenyi

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Understanding the Impact of Enterprise Systems on Management Decision Making: An Agenda for Future Research  pp99‑106

Fergal Carton, Frederic Adam

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Using the Balanced Scorecard to Evaluate ICT Investments in Non profit Organisations  pp107‑114

Renata Paola Dameri

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For nonprofit organizations (NPO's), ICT is crucial to fulfil their social objectives. However, it is rare that ICT investments have monetary returns; ICT also has indirect impact on the social activity of NPO's. So it is very difficult for them both to decide about ICT investments and to evaluate their contribution to performance. NPO's should therefore define an appropriate evaluation framework, to understand if, where, what and how much to invest in ICT, to better achieve their mission. The evaluation framework described in this paper is based on the peculiar characteristics of nonprofit organizations, on the multidimensional evaluation criteria and on the balanced scorecard, adapted to the specific nature of nonprofit activities. 


Keywords: nonprofit, investment decisions, balanced scorecard, multidimensional evaluation


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Broadening Information Systems Evaluation Through Narratives  pp115‑122

Jonas Hedman, Andreas Borell

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Common Gaps in Information Systems  pp123‑132

Juha Kontio

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Measuring the Quality of Electronic Journals  pp133‑142

Maricela Lopez Ornelas, Graciela Cordero Arroyo, Eduardo Backhoff Escudero

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