The Electronic Journal of Information Systems Evaluation provides critical perspectives on topics relevant to Information Systems Evaluation, with an emphasis on the organisational and management implications
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Journal Issue
Volume 23 Issue 1 / Feb 2020  pp1‑167

Editor: Prof Shaun Pather

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Evaluating Factors Affecting User Satisfaction in University Enterprise Content Management (ECM) Systems  pp1‑16

Daha Tijjani Abdurrahaman, Acheampong Owusu, Akeem Soladoye Bakare

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Cultural Influence on e‑Government Development  pp17‑33

Sushant Kumar, Kuldeep Baishya, Pradip H Sadarangani, Harsh V Samalia

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Sandbox Environments in an ERP System Context: Examining User Attitude and Satisfaction  pp34‑44

Tim Klaus, Chuleeporn Changchit

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Big Data Analytics Usage and Business Performance: Integrating the Technology Acceptance Model (TAM) and Task Technology Fit (TTF) Model  pp45‑64

Hemlata Gangwar

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O2O Adoption Benefits: A Managerial Perspective of Customer Benefits  pp65‑78

Jiwat Ram, Ashokkumar Manoharan, Siyao Sun

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Factors Influencing Online Game‑Based Learning Effectiveness  pp79‑95

Segomotso Mosiane, Irwin Brown

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Augmenting the Business Intelligence Lifecycle Model with Usability: Using eye‑Tracking to Discover the why of Usability Problems  pp96‑111

T.R. Beelders, J.E. Kotzé

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The Impact of IT‑Business Alignment on SME Performance: The Mediating Effects of Strategic Collaboration, Coordination, and Responsiveness  pp112‑125

Rui Bi

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The Relationship Between Strategic Information Systems Planning (SISP) and Facilitators to Achieve Successful Business Outcomes in South Korean Organizations  pp126‑149

Jungho Yang, Nelson K. Y. Leung, Bill Young

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Information Systems Values: A Study of the Intranet in Three French Higher Education Institutions  pp150‑167

Philippe Cohard

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Abstract

Evaluation of performance of the Information System (IS) function has long been a concern of senior management in organisations. The IS function can impact competitive advantage which is why executives regularly look for evidence of returns on IT investments. The paper reports on a study which investigated how patrimonial value (inherent or actual quality of hardware, software and know‑how) and use value (contribution to the business) influence the success and organisational impact of an intranet. This paper proposes a set of principles for the conduct and implementation of analysis of these two intangible values of IS function. Research was conducted in three field studies of business and engineering schools in France. The data collected in questionnaires were analysed using the PLS structural equation method. This research provides theoretical contributions with a model giving a deeper comprehension of patrimonial value and use value of information systems, as well as explaining the relationships between these two values, success and organisational impact. 

 

Keywords: Information system values, intangible value, evaluation, intranet, structural equation modelling, Partial Least Squares

 

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