The Electronic Journal of Information Systems Evaluation provides critical perspectives on topics relevant to Information Systems Evaluation, with an emphasis on the organisational and management implications
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Journal Issue
Volume 22 Issue 2 / Nov 2019  pp67‑127

Editor: Prof Shaun Pather

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A Sustainability‑Based Multi‑Criteria Decision Approach for Information Systems Project Selection  pp67‑77

Sophia Xiaoxia Duan

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Abstract

An effective approach for evaluating and selecting information systems (IS) projects in project management from a sustainability perspective is highly desirable in contemporary organisations with sustainable objectives. Such an approach, however, is absent from the literature. This paper presents a multi‑criteria analysis approach for effectively evaluating and selecting IS projects for project management in organisations based on their sustainability performance under environmental, economic, and social dimensions. Such an approach considers the subjective and uncertain nature of the IS project selection process using linguistic variables approximated by fuzzy numbers and effectively aggregates the subjective assessments for determining the overall sustainable performance of individual IS projects across all the selection criteria and their associated sub‑criteria. The proposed multi‑criteria decision‑making approach provides organisations with a proactive mechanism for effectively evaluating and selecting IS projects from a sustainability perspective. An IS project selection problem is presented to demonstrate the effectiveness of the approach. 

 

Keywords: multi-criteria decision analysis, fuzzy theory, project selection, sustainability performance, information systems, project management

 

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Net Impacts in Front Office IS: a First Operationalization of Delone and McLean Model in the Banking Sector  pp92‑112

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A Structural Equation Model for the Evaluation of the Switching Costs of Information Communication Technology in SMEs  pp113‑127

Edzai Kademeteme, Hossana Twinomurinzi

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