The Electronic Journal of Information Systems Evaluation provides critical perspectives on topics relevant to Information Systems Evaluation, with an emphasis on the organisational and management implications
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Journal Issue
Volume 22 Issue 1 / Mar 2019  pp1‑64

Editor: Prof Shaun Pather

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Development of Bring‑Your‑Own‑Device Risk Management Model: A Case Study From a South African Organisation  pp1‑14

Ivan Veljkovic, Adheesh Budree

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Defining Dimensions for Assessing Sustainability in e‑Governance Projects  pp15‑28

Sanjog Ray, Prabin Kumar Panigrahi

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Abstract

Governments across the world have invested in e‑governance projects as they help deliver citizen services efficiently and economically. Given that these projects are public‑funded, they are regularly evaluated to measure the benefits accrued. Existing research on the subject has used impact assessment frameworks with defined dimensions and sub‑dimensions for e‑governance project evaluation. Current research literature in the area of assessment frameworks projects shows that the important dimension of sustainability is either ignored or not defined properly. This study addresses this gap by proposing a set of dimensions and sub‑dimensions that can be used in an e‑governance project to measure its impact on sustainability. The applicability of our proposed framework was validated using a case study approach. The framework was applied on the Common Service Center project in India. The findings reveal that the telecenter project is lacking in different aspects of sustainability as sustainability aspects were not considered at project conceptualization stage. Technological sustainability is the only aspect where the CSC project has performed well. This study would help both policymakers and practitioners in measuring the impact of e‑governance projects on sustainability. 

 

Keywords: Sustainability Metrics, Impact Assessment Studies e-Governance

 

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Evaluating ERP Implementations: The Case for a Lifecycle‑based Interpretive Approach  pp29‑37

Deepak Saxena, Joe McDonagh

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Empirically Analysing Factors Influencing Users’ Adoption of Online Information Services (OISs): A Case of a Travel Business In Taiwan  pp38‑53

David Corkindale, Howard Chen, Jiwat Ram

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Design Science Approach to Build a Customer Satisfaction Theoretical Framework to Evaluate E‑Government Services  pp54‑64

Wong Meng Seng

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