The Electronic Journal of Information Systems Evaluation provides critical perspectives on topics relevant to Information Systems Evaluation, with an emphasis on the organisational and management implications
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Journal Issue
Volume 21 Issue 2 / Nov 2018  pp63‑166

Editor: Prof Shaun Pather

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Considerations for the Adoption of Cloud‑based Big Data Analytics in Small Business Enterprises  pp63‑79

Ajimoko Olufemi

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Acceptance of Open Learning Resources: Perspectives of Higher Education Students in India  pp80‑93

Jyotsna Singh, Prabin Kumar Panigrahi

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Social Commerce and Innovative Business Engagements: An Empirical Investigation  pp94‑108

Jiwat Ram, Siqi Liu

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A Mixed Method Approach to investigate the Antecedents of Software Quality and Information Systems Success in Canadian Software Development Firms  pp109‑130

Delroy A. Chevers

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Abstract

For years software developers globally have struggled in their attempts to deliver high quality software products. In an effort to overcome the problem, there is a widely held view that people, process maturity and technology are the main determinants of software quality and information systems (IS) success. The researcher conducted a survey in Canada among software developers, which confirmed the notion that people, process maturity and technology are determinants of software quality and also that software quality and user perception are determinants of information systems success. In an attempt to gain deeper insights, a series of interviews were conducted among Canadian developers to identify other contributing factors to software quality and information systems success. The interviews revealed that organization climate, user training and education, expectation management and technical support can influence the quality and success of the delivered software product. Such insights can enhance the competitiveness of these firms. 

 

Keywords: Software quality, information systems success, organizational climate, process maturity, technical support, Canada

 

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Does Social Media Enhance Firm Value? Evidence from Turkish Firms Using Three Social Media Metrics  pp131‑142

Ali Uyar, Ender Boyar, Cemil Kuzey

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An Evaluation Model of User Satisfaction with Enterprise Resource Planning Systems  pp143‑157

Sonia Mekadmi, Rim Louati

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The Impact of Social Media Sites on the Effectiveness of Consumer Buying Behavior for Electronics Goods ‑ A Study in India  pp158‑166

Kirti Arekar, Rinku Jain, Surender Kumar, Shalaka K. Ayarekar

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