The Electronic Journal of Information Systems Evaluation provides critical perspectives on topics relevant to Information Systems Evaluation, with an emphasis on the organisational and management implications
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Journal Issue
Volume 16 Issue 2 / Sep 2013  pp86‑161

Editor: Shaun Pather

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000‑ Editorial to Volume 16 Issue 2 of EJISE coming soon.pdf  pp86‑87

Shaun Pather

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Bases of Intra‑Organizational Power: An Analysis of the Information Technology Department  pp88‑102

Andrew J. Setterstrom, J. Michael Pearson

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The effects of ERP‑implementations on the non‑financial performance of small and medium‑sized enterprises in the Netherlands  pp103‑115

Ivo De Loo, Jan Bots, Edwin Louwrink, Dave Meeuwsen, Pauline van Moorsel, Chantal Rozel

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A Delphi Examination of Inhibitors of The Effective use of Process Industry Enterprise Resource Planning (Erp) Systems: A Case Study of New Zealands Process Industry  pp116‑133

Chidi Gerard Ononiwu

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The Usage and Impact of Broadband: A South African Household analysis  pp134‑147

Lisa F Seymour, Mogen Naidoo

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Abstract: Broadband infrastructure is seen as crucial to a countrys social, economic and scientific goals and a requirement of the knowledge economy. Broadband has the ability to improve the lives of citizens as it can provide ICT skills for employment a nd improve access to online forms of education. It has been purported to provide consumers with better work/life balance attributed to increased empowerment and productivity, the ability to work from home and reduced stress. South Africa has recognized th e importance of high‑speed broadband technology to advance the communications infrastructure of the country. However, although the demand for broadband is quite high, the adoption of the technology is lower than anticipated, particularly within the househ olds of consumers. South Africa has fallen behind international peers in both the developed and some developing markets in its rollout of broadband services. While various studies and models aim to explain the adoption of broadband, there is little litera ture on the impact of broadband services in African countries. To address this need this paper investigates the use and impact of broadband services in South African households. The research comprises an initial literature review, followed by a qualitativ e study which is then validated by a quantitative study. The study shows that South African broadband users are predominantly experimental users. Users with higher usage of broadband in terms of variety or rate of use are able to work from home and purpor t to save time which results in a more comfortable lifestyle. They are more satisfied with the technology and show an interest in future‑oriented communication technologies. The resultant model adds to the existing literature and this analysis will allow various stakeholders such as government, Internet Service Providers (ISP), business consumers and public organisations to make more informed decisions on broadband infrastructure investments 


Keywords: Keywords: broadband, South Africa, broadband benefits, broadband usage, broadband impact


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Usability Evaluation of a Medium‑sized ERP System in Higher Education  pp148‑161

Brenda Scholtz, André Calitz, Charmain Cilliers

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