The Electronic Journal of Information Systems Evaluation provides critical perspectives on topics relevant to Information Systems Evaluation, with an emphasis on the organisational and management implications
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Journal Issue
Volume 16 Issue 2 / Sep 2013  pp86‑161

Editor: Shaun Pather

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000‑ Editorial to Volume 16 Issue 2 of EJISE coming soon.pdf  pp86‑87

Shaun Pather

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Bases of Intra‑Organizational Power: An Analysis of the Information Technology Department  pp88‑102

Andrew J. Setterstrom, J. Michael Pearson

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The effects of ERP‑implementations on the non‑financial performance of small and medium‑sized enterprises in the Netherlands  pp103‑115

Ivo De Loo, Jan Bots, Edwin Louwrink, Dave Meeuwsen, Pauline van Moorsel, Chantal Rozel

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A Delphi Examination of Inhibitors of The Effective use of Process Industry Enterprise Resource Planning (Erp) Systems: A Case Study of New Zealands Process Industry  pp116‑133

Chidi Gerard Ononiwu

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Abstract: An ERP System is among the core information system (IS) software being adopted in the process industries globally. Such systems are claimed to offer strategic and operational improvement to firms supply chain effectiveness. Prior studies have shown that most adopting firms are not achieving the strategic business value identified in the project justification due to employees ineffective use of the system. The gains that such firms have achieved by implementing ERP systems in terms of increas e in operational efficiency are often accompanied by daunting ineffective usability problems. Building on Technology…Organization…Environment (TOE) theory, Task‑Technology Fit (TTF) theory and the theory of usage inhibition, this study examines the in hibitors of the effective use of ERP systems. The study used the Delphi technique to draw from the experiences of a few ERP adopters from New Zealands process industries. Findings suggest that non‑collaborative training among employees, low absorptive ca pacity and system misfit are the top most critical inhibitors. Others inhibitors include inadequate ERP expertise, ERP default attributes, lack of continuous improvement and poor vendors support. The theoretical and practical implications of these findin gs are discussed in the concluding section. 


Keywords: Keyword: Enterprise resource planning system, Effective use, Delphi methodology, Process


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The Usage and Impact of Broadband: A South African Household analysis  pp134‑147

Lisa F Seymour, Mogen Naidoo

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Usability Evaluation of a Medium‑sized ERP System in Higher Education  pp148‑161

Brenda Scholtz, André Calitz, Charmain Cilliers

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