The Electronic Journal of Information Systems Evaluation provides critical perspectives on topics relevant to Information Systems Evaluation, with an emphasis on the organisational and management implications
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Journal Issue
Volume 14 Issue 2, ICIME 2011 / Sep 2011  pp167‑281

Editor: Ken Grant

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Investigating the Factors Inhibiting SMEs from Recognizing and Measuring Losses From Cyber Crime in South Africa  pp167‑178

Gino Bougaardt, Michael Kyobe

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Assessing Information Management Competencies in Organisations  pp179‑192

Andy Bytheway

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IT Outsourcing in the Public Sector: Experiences Form Local Government  pp193‑203

Michael Cox, Martyn Roberts, John Walton

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Human Resources Transformation Beyond Boundaries in Outsourcing Business Model ‑ Expatriate Benchmarking  pp204‑215

Swathi Duppada, Rama Chandra Aryasri

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Assessing Future Value of Investments in Security‑Related IT Governance Control Objectives … Surveying IT Professionals  pp216‑227

Waldo Rocha Flores, Teodor Sommestad, Hannes Holm, Mathias Ekstedt

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The use of RFID and Web 2.0 Technologies to Improve Inventory Management in South African Enterprises  pp228‑241

Sizakele Mathaba, Nomusa Dlodlo, Andrew Smith³, Mathew Adigun

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A Framework for Enhancing the Information Systems Innovation: Using Competitive Intelligence  pp242‑253

Phathutshedzo Nemutanzhela, Tiko Iyamu

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Knowledge is used as a focal factor for competitive advantage, through effective and efficient performances by employees in many organisations. As a result, knowledgeable employees are expected to share their knowledge with others to increase innovation within the organisation. Unfortunately, this is not always the case. Generally, employees behave differently within an organisation. The main challenge is that no organisation has total control of its employees behaviour and actions. The behaviour and action has impact on how information systems are deployed for innovation, in creating competitive advantage. As a result, many systems have been deployed by different organisations in attempt to address this challenge for the interest. Others have deployed competitive intelligence products and services. This is primarily intended to provide decision ‑ makers with information that can contribute to the innovative process in order to meet customer needs. For an organisation to survive, it must be able to innovate and market its innovations. Also, innovation creates uncertainty about its consequences in the mind of potential adopters. There exists a discrepancy between what customers perceive as their problems or needs and what organisations understand these problems to be. This study was conducted with the primary aim to understand the impact of Competitive Intelligence (CI) on Information systems (IS) innovation products and services in organisations. The case study research method was employed, using a financial organisation. The Innovation‑decision process, from the perspective of Diffusion of Innovation theory (DOI) was applied in the data analysis. 


Keywords: competitive intelligence, CI, diffusion of innovation, DoI, Information systems, IS, innovation


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Mitigating the Impact of Software Test Constraints on Software Testing Effectiveness  pp254‑270

Grafton Whyte, Donovan Lindsay Mulder

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Adding Action to the Information Audit  pp271‑281

Huan Vo-Tran

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