The Electronic Journal of Information Systems Evaluation provides critical perspectives on topics relevant to Information Systems Evaluation, with an emphasis on the organisational and management implications
For general enquiries email
Click here to see other Scholarly Electronic Journals published by API
For a range of research text books on this and complimentary topics visit the Academic Bookshop
Journal Issue
Volume 14 Issue 2, ICIME 2011 / Sep 2011  pp167‑281

Editor: Ken Grant

Download PDF (free)

Investigating the Factors Inhibiting SMEs from Recognizing and Measuring Losses From Cyber Crime in South Africa  pp167‑178

Gino Bougaardt, Michael Kyobe

Look inside Download PDF (free)

Assessing Information Management Competencies in Organisations  pp179‑192

Andy Bytheway

Look inside Download PDF (free)


The history of the management of information systems includes many ideas that were intended to simplify the complexities of the management task, but there is still a great deal of wasted investment that produces no significant benefits. Much of the thinking has been rational and structured, but it can be argued that structured thinking will not solve the problems presented by the ever‑increasing scope and depth of information systems, the need for improved responsiveness and agility, and the need to deal with a range of requirements that are sometimes behavioural and sometimes legislative. Three of the more frequently cited frameworks for information management (Zachman, Henderson & Venkatraman, Ward), are briefly reviewed and found to have common characteristics. They are combined into a new, simple arrangement of the central (and critically important) ideas. This new framework has been used as the basis of a survey instrument that is introduced and explained; it works at two levels ‑ the "micro" and "macro" levels. It assesses perceptions of organisational capability to manage information well, as seen by respondents who are normally employees working in different roles with varying responsibilities. The survey instrument comes with an analysis and reporting package that is found to be suitable for the needs of busy managers, and the way in which micro and macro data is presently analysed and presented is demonstrated using data from a reference dataset, a CIO workshop, an investigation within a real estate agency and a large financial services organisation. The contribution of this work to the research programme from which it emanated is summarised and future directions briefly explained. 


Keywords: information management, perceptions, IS/IT strategy, alignment, assessment


Share |
IT Outsourcing in the Public Sector: Experiences Form Local Government  pp193‑203

Michael Cox, Martyn Roberts, John Walton

Look inside Download PDF (free)

Human Resources Transformation Beyond Boundaries in Outsourcing Business Model ‑ Expatriate Benchmarking  pp204‑215

Swathi Duppada, Rama Chandra Aryasri

Look inside Download PDF (free)

Assessing Future Value of Investments in Security‑Related IT Governance Control Objectives … Surveying IT Professionals  pp216‑227

Waldo Rocha Flores, Teodor Sommestad, Hannes Holm, Mathias Ekstedt

Look inside Download PDF (free)

The use of RFID and Web 2.0 Technologies to Improve Inventory Management in South African Enterprises  pp228‑241

Sizakele Mathaba, Nomusa Dlodlo, Andrew Smith³, Mathew Adigun

Look inside Download PDF (free)

A Framework for Enhancing the Information Systems Innovation: Using Competitive Intelligence  pp242‑253

Phathutshedzo Nemutanzhela, Tiko Iyamu

Look inside Download PDF (free)

Mitigating the Impact of Software Test Constraints on Software Testing Effectiveness  pp254‑270

Grafton Whyte, Donovan Lindsay Mulder

Look inside Download PDF (free)

Adding Action to the Information Audit  pp271‑281

Huan Vo-Tran

Look inside Download PDF (free)