The Electronic Journal of Information Systems Evaluation provides critical perspectives on topics relevant to Information Systems Evaluation, with an emphasis on the organisational and management implications
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Journal Issue
Volume 14 Issue 1, ECIME 2010 Special Issue / Jan 2011  pp1‑166

Editor: Miguel de Castro Neto

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Secret Level: Evaluation of a New Zealand Community ICT Project  pp1‑12

Barbara Crump, Keri Logan

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Alliance Decision Making of SMEs  pp13‑26

Karla Diaz, Ute Rietdorf, Utz Dornberger

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Georeferencing Road Accidents with Google Earth: Transforming Information into Knowledge for Decision Support  pp27‑36

Jorge Ricardo Ferreira, Joao Carlos Ferreira

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Organizational Challenges and Barriers to Implementing IT Governance in a Hospital  pp37‑45

Luis Velez Lapao

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An Evidence‑Based Approach to Scoping Reviews  pp46‑52

Antonio Hidalgo Landa, Istvan Szabo, Liam Le Brun, Ian Owen, Graham Fletcher

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Enterprise Architecture Principles and their impact on the Management of IT Investments  pp53‑62

Kalevi Pessi, Thanos Magoulas, Mats-Ake Hugoson

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Information Inadequacy: Some Causes of Failures in Human, Social and Industrial Affairs  pp63‑72

Miranda Kajtazi, Darek Haftor, Anita Mirijamdotter

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In this paper, we develop a conceptual model for understanding human‑related information practices and their behavioural activities. Our focus is on forging new possibilities to explore and improve the contemporary dilemma when human activities fail due to the lack of the needed information, which is here understood as information inadequacy. More precisely, information inadequacy is defined as vulnerable and inadequate information, composed by the dichotomy of information lack and/or of information overflow, which imposes complexities and unexpected behaviour on human, social and industrial affairs. By exploring the lack of needed information in human, social and industrial affairs, we conducted an inquiry into different empirical situations manifesting information inadequacy, subsequently examining the various theoretical bodies that relate to information inadequacy. The key question was: Which theories may explicate the key human behavioural patterns that cause information inadequacy? To answer this question, our paper presents initial guidance with a systematic approach that focuses on evaluating and further improving research and practice in terms of information relevance. The empirical cases are largely based on major human, social and industrial dysfunctions: the Lehman Brothers' bankruptcy 2008, and the Enron bankruptcy 2001, the disasters of the Columbia space shuttle in 2003, and the Challenger in 1986. The analyses are examined through theories of information behaviour that influence communication processes where two or more different actors are required to engage in activities of communicating information. The results include the identification of four information exchange patterns: influenced, intentional, hindered, and unaware. Furthermore, we discuss the implications of the model for practice with information. The paper concludes by reviewing the role of information inadequacy in economic, social and political contexts that remain challenging. 


Keywords: Behavioural activities, communication processes, information behaviour, information overload, information lack


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Evaluating Information Systems according to Stakeholders: a pragmatic perspective and method  pp73‑88

Jenny Lagsten

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Medical Records System Adoption in European Hospitals  pp89‑99

Ana Marques, Tiago Oliveira, Sara Simoes Dias, Maria Fraga O. Martins

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Modified Early Warning Scorecard: The Role of Data/Information Quality within the Decision Making Process  pp100‑109

John O Donoghue, Tom O Kane, Joe Gallagher, Garry Courtney, Abdur Aftab, Aveline Casey, Javier Torres, Philip Angove

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Literature Review of Information Technology Adoption Models at Firm Level  pp110‑121

Tiago Oliveira, Maria Fraga Martins

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Evaluation of New Information Technologies Exposure on Knowledge Retention Regarding Benefits of Physical Activity on Health Status  pp122‑133

Paulo Pinheiro, Dulce Esteves, Rui Bras

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Supply Chain Information Alignment in the Consumer Goods and Retail Industry: Global Standards and Best Practices  pp134‑149

Virgil Popa, Mircea Duica

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A Visualization‑based Approach to Present and Assess Technical Documentation Quality  pp150‑159

Anna Wingkvist, Morgan Ericsson, Welf Lowe

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The SIGLIC System for Improving the Access to Surgery in Portugal  pp160‑166

Pedro Gomes, Luis Velez Lapao

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