The Electronic Journal of Information Systems Evaluation provides critical perspectives on topics relevant to Information Systems Evaluation, with an emphasis on the organisational and management implications
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Journal Issue
Volume 13 Issue 1, ECIME 2009 / Jan 2010  pp1‑96

Editor: Elizabeth Frisk, Kerstin Grunden

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Evaluation of Awareness and Acceptability of Using e‑Government Services in Developing Countries: the Case of Jordan  pp1‑8

Saheer Al-Jaghoub, Hussein Al-Yaseen, Mouath Al-Hourani

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Post‑Implementation Evaluation of HealthCare Information Systems in Developing Countries  pp9‑16

Hussein Al-Yaseen, Saheer Al-Jaghoub, Maher Al-Shorbaji, Maher SalimAl-Ahliyya Amman University, Amman, Jordan

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Towards a Model for Determining the Scope of ICT Integration in the Enterprise: the Case of Enterprise Resource Planning (ERP) Systems  pp17‑26

Fergal Carton, Frederic Adam

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Understanding IT Management in SMEs  pp27‑34

Paul Cragg, Annette Mills, Theek Suraweera

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Testing of a Model Evaluating e‑Government Portal Acceptance and Satisfaction  pp35‑46

Cora Sio Kuan Lai, Guilherme Pires

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Firms Patterns of e‑Business Adoption: Evidence for the European Union‑27  pp47‑56

Tiago Oliveira, Maria Fraga Martins

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Research has shown that firms using e‑business achieve considerable returns through efficiency improvements, inventory reduction, sales increase, customer relationship enhancement, new market penetration, and ultimately financial returns. However, there is little systematic research in terms of e‑business adoption patterns in firms across countries and industries. This study addresses the research gap by analysing the pattern of e‑business adoption by firms across European Union (EU) members. For that, we used the survey data from 6,964 businesses in EU27 members (excluding Malta and Bulgaria). The choice of variables that we will use in our study is based on the technology‑organization‑environment (TOE) theory. In the TOE framework, three aspects may possibly influence e‑business adoption: technological context (technology readiness and technology integration), organizational context (firm size, expected benefits and barriers of e‑business and improved products or services or internal processes) and environmental context (internet penetration and competitive pressure). We performed a factor analysis (FA) of multi‑item indicators to evaluate the validity and to reduce the number of variables. We used the principal component technique with varimax rotation to extract four eigen‑value, which were all greater than one. The first four factors explain 72.4% of variance contained in the data. The four factors found are: expected benefits and obstacles of e‑business, internet penetration, technology readiness and technology integration. These factors are in accordance with the literature review. Afterwards, we performed a cluster analysis (CA) using variables obtained from the FA and the other variables were gathered directly (firm size, employees education, improved products or services or internal processes and competitive pressure) from the e‑Business W@tch survey. In the CA we used hierarchical and non hierarchical methods. We obtained four distinct groups of e‑business adoption. The pattern of these groups suggested that in the European context the most important factor to characterize e‑business adoption is the specific characteristics of the industry and is not the country to which the firms belong. 


Keywords: e-business adoption, information and communication technology, ICT, technology-organizational-environment, TOE, framework, cluster analysis, CA, European Union, EU, members


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Creating Strategic Value through Executive Information Systems: an Exploratory Study  pp57‑76

Elmarie Papageorgiou, Herman de Bruyn

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Post‑Implementation Evaluation of Collaborative Technology: a Case Study in Business Education  pp77‑86

Andriani Piki

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Radio Frequency Identification (RFID) Adoption in the South African Retail Sector: an Investigation of Perceptions Held by Members of the Retail Sector Regarding the Adoption Constraints  pp87‑96

Chris Upfold, Haidi Liu

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