The Electronic Journal of Information Systems Evaluation provides critical perspectives on topics relevant to Information Systems Evaluation, with an emphasis on the organisational and management implications
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Journal Issue
Volume 12 Issue 2 / Dec 2009  pp129‑198

Editor: Shaun Pather

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The Influence of net Benefits on Collective, Innovative, Configural System use: a Case Study of Small‑to‑Medium Enterprises  pp129‑140

Carla Wilkin

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An Evaluation of the Theory of Planned Behaviour in Consumer Acceptance of Online Video and Television Services  pp141‑150

Yann Truong

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Is a Multi‑Criteria Evaluation Tool Reserved for Experts?  pp151‑162

C. Sanga, I. M Venter

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The objective of this investigation was to determine whether the analytical hierarchy process algorithm is suitable for the evaluation of software by evaluators with little Information Technology experience. The scope of the research was the evaluation of two free and open source e‑learning systems at the Open University of Tanzania using 33 stakeholders with diverse levels of Information Technology experience. Both quantitative and qualitative research methods were used. The qualitative methods comprised participative observation and interviews. Questionnaires and the analytical hierarchy process, a multiple‑criteria decision‑ making algorithm, represented the quantitative methods. The results showed that of the two e‑learning systems evaluated, Moodle was preferred over ATutor. Furthermore it was found that the analytical hierarchy process algorithm is appropriate for the evaluation of software in a situation where Information Technology experience is limited. It is anticipated that the paper contributes to the theory and practise of decision making in developing countries such as Tanzania. 


Keywords: free and open source software, e-learning systems, software quality, multi-criteria evaluation tool, analytical hierarchy process, novice user, developing country


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Evaluating the Performance of Electronic Marketplaces: an Exploration of the Ownership Impact  pp163‑174

Philip O' Reilly, Pat Finnegan

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The Dilution of Effort in Self‑Evaluating Development Teams: Agile Loafing  pp175‑186

John McAvoy, Tom Butler

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ICT Evaluation in the Irish Higher Education Sector  pp187‑198

Marian Carcary

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