The Electronic Journal of Information Systems Evaluation provides critical perspectives on topics relevant to Information Systems Evaluation, with an emphasis on the organisational and management implications
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Journal Article

Sectorial Adoption Analysis of Cloud Computing by Examining the Dissatisfier Landscape  pp211-219

Easwar Krishna Iyer, Arathi Krishnan, Gaurav Sareen, Tapan Panda

© Oct 2013 Volume 16 Issue 3, ICIME 2013, Editor: Nelson Leung, pp161 - 254

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Abstract

Abstract: Cloud computing in many ways can be viewed as both a technology offering and a business alternative. But its adoption today is driven more by economic rationale than by technology justifications. Cloud, being a new offering, is bound to run into a lot of inertia in terms of its initial market acceptance. This inertia is driven by the dissatisfiers … some real and some perceptional … that inhibit a widespread adoption. The four key adoption inhibitors identified in the context of cloud adoption a re vendor related risk, security related risk, no‑gain risk and efficiency related risk. These inhibitors are examined, in terms of their relative impact, across four industry sectors ‑ SME, BFS, Education and Hospitals. This study mainly aims at equippin g the cloud vendors with information regarding the relative risk perceptions of the four mentioned inhibitors on a sector by sector basis. The paper posits that this understanding will facilitate the cloud computing vendors to improve product conceptualiz ation at the production level and fine‑tune product positioning at the sales and marketing level to enhance market penetration.

 

Keywords: Keywords: Cloud Computing, Sectorial Adoption Analysis, Cloud Dissatisfier Mapping, Segmented Risk Profiling, Product Positioning, Conjoint Regression

 

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Journal Article

The Adoption of Cloud Computing by Irish SMEs … an Exploratory Study  pp3-14

Dr. Marian Carcary, Dr. Eileen Doherty, Gerard Conway

© Jul 2014 Volume 17 Issue 1, Special issue from ECIME 2013, Editor: Prof Przemyslaw Lech, pp1 - 121

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Abstract

Abstract: Cloud Computing adoption has experienced a considerable rate of growth since its emergence in 2006. By 2011, it had become the top technology priority for organizations worldwide and according to some leading industry reports the cloud computing market is estimated to reach $241 billion by 2020. Reasons for adoption are multi‑fold, including for example the expected realisation of benefits pertaining to cost reduction, improved scalability, improved resource utilization, worker mobility and coll aboration, and business continuity, among others. Research into cloud computing adoption has to date primarily focused on the larger, multinational enterprises. However, one key area where cloud computing is expected to hold considerable promise is for th e Small and Medium Sized Enterprise (SME). SMEs are recognized as being inherently different from their large firm counterparts, not least from a resource constraint perspective and for this reason, cloud computing is reported to offer significant benef its for SMEs through, for example, facilitating a reduction in the financial burden associated with new technology adoption. This paper reports findings from a recent exploratory study into Cloud Computing adoption among Irish SMEs. Despite its purported importance, this study found that almost half of the respondents had not migrated any services or processes to the cloud environment. Further, with respect to those who had transitioned to the cloud, the data suggests that many of these SMEs did not rigor ously assess their readiness for adopting cloud computing technology or did not adopt in‑depth approaches for managing their engagement with cloud. While the study is of an exploratory nature, nevertheless the findings have important implications for the development/ improvement of national strategies or policies to support the successful adoption of Cloud Computing technology among the SME market. This research has implications for academic research in this area as well as proposing a number of practical recommendations to support the SME cloud adop

 

Keywords: Keywords: cloud computing, SMEs, cloud adoption readiness, reasons for cloud non-adoption, SME cloud adoption models, survey research

 

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Journal Article

Editorial  pp1-2

Shaun Pather Editorial

© Mar 2016 Volume 19 Issue 1, Editor: Shaun Pather, pp1 - 82

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Abstract

Abstract: The issue of businesses understanding cloud adoptionŽ exists, despite the diverse academic research on cloud adoption. The various approaches (business and technical), theories (Technology‑Organization‑Environment, Transaction cost theory, R esource based view) have resulted in a fragmented and piece‑meal approach to understanding cloud adoption. The purpose of this article is to review and consolidate the diverse literature on cloud adoption. This can help organizations decide their cloud r eadiness and understand the business implications from multiple perspectives. The paper begins with a focused review of existing literature on cloud adoption. The articles in the literature are then systematically classified on various parameters such as the perspective used (business versus technical), the dominant theory used and the adoption factors that are identified. Two existing frameworks are also critiqued to highlight their strengths and limitations. Finally, a short check list based on the c umulative findings is prepared. The review reveals common themes in terms of examining cloud adoption. It shows that cloud adoption has been primarily examined from the innovative technology perspective using the Technology‑Organization‑Environment framew ork. The two other dominant approaches that come up include the economic/cost perspective driven by transaction cost theory and the use of multi‑criteria decision framework. The article contributes by reviewing and consolidating the diverse literature on the topic of cloud adoption. The study organizes the recurrent themes in the reviewed articles in terms four important areas. Within each area, the study also provides some commonly asked questions that could help organizations understand their readiness to adopt cloud. This way, the article integrates different perspectives and provides organizations with a simple, holistic check list to examine business implications of moving to cloud.

 

Keywords: Keywords: Cloud computing, technology adoption, diffusion of innovation, technology-organization-environment, transaction cost theory, cloud readiness

 

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Journal Article

Cloud Adoption Decisions: Benefitting from an Integrated Perspective  pp3-21

Deepa Ray

© Mar 2016 Volume 19 Issue 1, Editor: Shaun Pather, pp1 - 82

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Abstract

Abstract: The issue of businesses understanding cloud adoptionŽ exists, despite the diverse academic research on cloud adoption. The various approaches (business and technical), theories (Technology‑Organization‑Environment, Transaction cost theory, R esource based view) have resulted in a fragmented and piece‑meal approach to understanding cloud adoption. The purpose of this article is to review and consolidate the diverse literature on cloud adoption. This can help organizations decide their cloud r eadiness and understand the business implications from multiple perspectives. The paper begins with a focused review of existing literature on cloud adoption. The articles in the literature are then systematically classified on various parameters such as the perspective used (business versus technical), the dominant theory used and the adoption factors that are identified. Two existing frameworks are also critiqued to highlight their strengths and limitations. Finally, a short check list based on the c umulative findings is prepared. The review reveals common themes in terms of examining cloud adoption. It shows that cloud adoption has been primarily examined from the innovative technology perspective using the Technology‑Organization‑Environment framew ork. The two other dominant approaches that come up include the economic/cost perspective driven by transaction cost theory and the use of multi‑criteria decision framework. The article contributes by reviewing and consolidating the diverse literature on the topic of cloud adoption. The study organizes the recurrent themes in the reviewed articles in terms four important areas. Within each area, the study also provides some commonly asked questions that could help organizations understand their readiness to adopt cloud. This way, the article integrates different perspectives and provides organizations with a simple, holistic check list to examine business implications of moving to cloud.

 

Keywords: Keywords: Cloud computing, technology adoption, diffusion of innovation, technology-organization-environment, transaction cost theory, cloud readiness

 

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Journal Article

Considerations for the Adoption of Cloud‑based Big Data Analytics in Small Business Enterprises  pp63-79

Ajimoko Olufemi

© Nov 2018 Volume 21 Issue 2, Editor: Prof Shaun Pather, pp63 - 168

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Abstract

This study explores the various adoption criteria that may guide the information technology (IT) professionals in small business enterprises (SBEs) in their decision to adopt cloud‑based big data analytics (CBBDA). The research was guided by three major theories of technology adoption, which were: diffusion of innovation, theory of technology acceptance model, and the theory of technology‑organization‑environment framework. The study was based on a sample of 20 IT professionals from10 SBEs in the state of New Jersey in the United States. The exploratory qualitative research used semi‑structure questionnaires to conduct one‑on‑one interviews with the participants. The results were coded to identify the emergent themes. The study found two categories of CBBDA adoption criteria; they were: (a) internal technology adoption criteria, which were found to be unique to each SBE and (b) external technology adoption criteria, which were found to be uniform to all the SBEs. The internal criteria consisted of technological and organizational factors, while the external criteria consisted of vendor‑related and environmental factors. Further, the study found that some of the prominent internal factors played a dominant role in CBBDA adoption in SBEs. They were: (a) technology/organization alignment and fit; (b) SBE data environment and need; (c) SBE financial standing and (d) SBE owner/top management support. It was also found that no matter how useful the innovation, the lack of SBE owner/top management support can easily obstruct the adoption of CBBDA and other similar future technology.

 

Keywords: big data analytics, cloud computing, cloud-based big data analytics, small business enterprise

 

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Journal Article

Effects of Personal Innovativeness on IS Managers' Intentions to Switch Toward Cloud ERP in Saudi SMEs  pp46-61

Karim Mezghani

© Feb 2018 Volume 21 Issue 1, Editor: Shaun Pather, pp1 - 62

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Abstract

SMEs are increasingly pushed to adopt cloud‑based solutions given the risks and costs associated with On‑Premise ERP. Cloud ERP systems are considered to offer high scalability and flexibility since they are proposed as a service. Nevertheless, switching toward such systems remains a hard decision since cloud computing is associated to other kinds of risks such as security, data confidentiality, network dependency, vendor lock‑in, amongst others. While several studies have focused on attitudes and perceptions as the main determinants of switching decisions, this research investigated the effects of personal innovativeness in the IT domain in respect of intentions to switch toward cloud ERP systems with a focus on moderating effects. The author adopted a quantitative approach based on a structured questionnaire administered to IS Managers in Saudi SMEs that actually use On‑Premises ERP. Data collected from 83 firms are analyzed by Structural Equation Modelling using PLS (Partial Least Squares) technique to test the research hypotheses. Among the main results, personal innovativeness is found to significantly moderate the effects of the antecedent (information channels exposure) rather than the effects of the determinants (expected switching risks, satisfaction with current ERP). Unlike previous studies, the results of this study show that personal innovativeness is more crucial when managers develop their perceptions rather than later when deciding about switching toward cloud ERP. From a theoretical perspective, such results steer toward a greater focus on antecedents of intentions to adopt ERP systems. From a managerial perspective, the proposed research model could be used as a framework to help managers assess the opportunities to switch toward cloud ERP.

 

Keywords: Cloud Computing, Enterprise Resources Planning (ERP), Intention to switch, personal innovativeness, IS Managers

 

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Journal Issue

Volume 21 Issue 1 / Feb 2018  pp1‑62

Editor: Shaun Pather

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Keywords: Counselling, Design science research, Emotion classification, Evaluation, Sentiment analysis, Support vector machine, Cloud Computing, Enterprise Resources Planning (ERP), Intention to switch, personal innovativeness, IS Managers

 

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Journal Issue

Volume 21 Issue 2 / Nov 2018  pp63‑168

Editor: Prof Shaun Pather

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Keywords: Acceptance of Open Learning Resources, Self-efficacy, MOOCs and OERs in India, Technology acceptance, Informal online-learning, Open educational content and higher education, big data analytics, cloud computing, cloud-based big data analytics, small business enterprise

 

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