While the productivity paradox has now been officially pronounced dead, the argument and the evidence for this assertion are both at a macroeconomic level. What has been less closely examined is the microeconomic impact of recent developments in ICT on the productivity of office and knowledge workers. There is an assumption, readily seen in many advertisements for mobile technology, that multi‑tasking, WiFi connected laptops, Blackberrys, smart phones and so on are good for business and make people more effective and productive. This may be true some of the time and there is some (albeit limited) research which supports claims that these technologies increase productivity. However there are also emerging concerns that, in certain environments, these technologies may actually reduce productivity in both the short and the long term. This paper examines this problem and research to date and proposes a framework for further investigation of this phenomenon.
The purpose of this paper is to evaluate IT productivity in Australia. Our model incorporates profit maximiza‑tion assumption and allows inefficiency. You have found IT hardware is the single factor which provides positive contribu‑ tion to the productivity.
Keywords: IS integration, Mergers, Acquisitions, M&A, Success, IS evaluation, Evaluation framework, Web-based aptitude test, User acceptance, DART approach, IT value, Strategic value, Technology value, Strategy, Innovation, Failure-prone decision process, IS business value, IS evaluation project, Citizen-centric, Patient-oriented, XML web services, Healthcare management, Hub and spoke, Collaborative health, Evaluation, e-Prescription, Interdisciplinary research, Software process innovations, Organisation learning, Adoption, Individual learning styles, Computer capital, Complementary effects, Productivity, Software, Productive efficiency, Perfomance metrics, Balanced scorecard, Causality, Performance manager, Accounting, ERP implementation, IT investments, Business value, Investment quality