The Electronic Journal of Information Systems Evaluation provides critical perspectives on topics relevant to Information Systems Evaluation, with an emphasis on the organisational and management implications
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Journal Article

Important Issues for Evaluating Inter‑Organizational Data Integration Configurations  pp127-138

Frank G. Goethals

© Nov 2008 Volume 11 Issue 3, Editor: Dan Remenyi, pp109 - 212

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Partnering companies can share data via various configurations. Typically problems become evident as partnering companies seek to exchange data. These problems take a different form for different data integration configurations and are thus of great relevance when evaluating different configurations. This paper identifies issues to be taken into account when evaluating inter‑organizational data integration configurations. Eight problems are discussed: difficulties to identify which information flows to automate; to relate different viewpoints on boundary objects; to agree on data formats; to distribute investments among the parties; to deliver appropriate service levels; to preserve the value of the data sharing; to clarify data ownership and to do all of this in the frame of changing relationships. For several problems it is illustrated how they surface in a completely centralized and in a completely decentralized inter‑ organizational data‑integration scenario.


Keywords: business-to-business integration, inter-organizational data integration problems, boundary objects, service levels, data ownership, data functionality


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Journal Issue

Volume 11 Issue 3 / Nov 2008  pp109‑212

Editor: Dan Remenyi

View Contents Download PDF (free)

Keywords: B2C e-commerce, boundary objects, business-to-business integration, Caribbean, data functionality , data ownership, DeLone and McLean, developing countries, e-commerce success, economic profit, electronic surveys, evaluation methodology, Gulf Cooperative Council (GCC), information and communication technologies (ICT), inter-organizational data integration problems, IS evaluation, IS management, IS outsourcing , IS Project Management, IS success, Middle East, multi-method, Oman, product management, project management, Project Objectives Measurement Model (POMM), service levels, SERVQUAL, Small and Medium Sized Enterprises, SME, success criteria, systems science, systems thinking, traceability, WWW, service-quality


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